SIGCO, Inc. | Westbrook, Maine

As MEMIC grows down the Eastern Seaboard, we have formed trusted partnerships with companies that appreciate and value the services we bring to the table—companies like SIGCO, Inc. in Westbrook, Maine.

Established in 1986, SIGCO is a premier glass and metal framework fabricator and distributor with more than 220 employees. Like MEMIC, SIGCO has seen significant growth in recent decades. Also like MEMIC, a key part of its success lies in core values.

SIGCO came to MEMIC in March of 2015 when owner Dave McElhinny recognized that the company had grown to a point where its loss prevention needs were not being met by its self-insurance group. The company needed the support, professionalism and expertise that only MEMIC could provide. And when the policy recently came up for its first renewal, the decision to stay with MEMIC was as clear as SIGCO glass. “It was a slam dunk,” says Dave.

Jayson Hebert, MEMIC Safety Management Consultant, works hand-in-hand with SIGCO Human Resources Manager Cindy Caplice to find ways to reduce risks both common to manufacturing companies and unique to SIGCO. Together, they implemented innovative solutions to reduce manual material handling which helped in avoiding SIGCO’s once frequent back, shoulder and knee sprains. Cuts and laceration incidents have also decreased and when there is an injury, MEMIC’s Claim Specialist Jennifer Jortberg is at the ready to assure Cindy that her employee gets prompt care and is soon on the way back to work.

Now moving forward, together into year two of the partnership, MEMIC and SIGCO are developing an unbreakable bond.

Commonwealth Care of Roanoke | Roanoke, Virginia

At the core of MEMIC’s partnerships is teamwork. When it comes to managing risk in healthcare, Commonwealth Care of Roanoke (CCR) knows that by working with MEMIC’s team of experts, there’s no challenge they can’t overcome.

With 12 long term and rehabilitation care centers throughout Virginia, CCR’s Director of Compliance & Risk Management Helen Gillespie and Compliance & Risk Management Analyst Fame Black spend their days working to keep their staff of more than 1,600 safe—a job they take seriously. That’s why they chose a workers’ compensation partner who would take the time to understand their business and provide them with the tools they need.

“MEMIC has helped to elevate our goals to a level that we aren’t able to on our own,” says Helen. “I have never felt this way about a workers’ comp company.”

“What makes our partnership with CCR successful,” says MEMIC Loss Control Director Lauren Caulfield, “is that they trust our expertise and we trust theirs. It’s a prime example of true collaboration.”

Together, they first addressed resident handling exposures. After observing the transfers, Lauren reinforced what was working well and got to work helping to make improvements on what wasn’t. “We don’t just come in and do an inspection. The work we do is hands-on, customized and driven by their needs.”

MEMIC conducted a full-day safe resident handling training with representatives from all facilities as well as a 10-Hour OSHA compliance course. And now, after seeing two years of success, the team is moving forward, together to strengthen CCR’s facility safety committees and improve safety in ancillary departments.